Comarch

Comarch is a global IT business solutions provider specializing in forging client relationships to maximize customer profitability and optimize operational and business processes. Comarch’s primary advantage lies in the extensive domain knowledge accumulated in our software products which we use to deliver and integrate sophisticated business IT solutions.

Since 1993, Comarch’s Telecommunications Business Unit has been specializing in designing, implementing and integrating solutions and services for telecommunication operators. Our mission is to enable you to increase revenues and build strong relations with your clients and business partners. Our expertise and flexibility have gained worldwide recognition with a significant portfolio of customers such as T-Mobile, Vodafone, Telefónica O2 and Bouygues Telecom.

Comarch for MVNOs is an end-to-end system aimed at MVNOs (Mobile Virtual Network Operators) that supports all the business needs of such an operator.

Comarch Solution for MVNOs offers:

• Convergent billing with a product catalog customized for an MVNO, enabling rapid realization of competitive marketing strategies in terms of pre-paid and post-paid pricing. Thanks to pre-paid / post-paid convergence and increased availability of services, the operator can benefit from a higher ARPU (average revenue per user) and larger market share.
• Pre-configured sets of processes and scenarios specially adjusted to the MVNO’s needs (service providers, branded resellers etc), enabling the MVNO to launch its business in a very short time (even within 60 days).
• Dedicated configuration of specific business processes, increasing staff effectiveness.
• CRM and SelfCare in the areas of sales, segmentation, marketing, and loyalty management, enabling customer relations to be built and maintained easily.
• Integration with the existing IT environment (cash systems, ERP systems, accounting systems, sales systems), increasing the automation of everyday operations.
• The chance to create unique tariff plans for selected client segments, thus increasing the level of personalization of services and customer satisfaction.
• The possibility of implementation in a managed services model, shortening the time to market and optimizing infrastructure costs, thus letting the MVNO operator concentrate on its core competences.

Implementation of this solution encompasses:

• Integration with the MNO (Mobile Network Operator) network.
• Direct support from Comarch experts during the process of negotiations with the MNO.
• Configuration of specific business processes and launching CRM / SelfCare functionalities.
• Configuration of convergent product catalog and real-time service management (charging, session control, and data access).
• Configuration and access to analytical tools supporting current operations and management processes at the MVNO.

Please goto Comarch for further information on MVNO Solutions or alternatively please use the following link

Comarch Solutions for MVNE

A complete solution to manage an MVNE business.

An end-to-end Comarch Solution for MVNEs is aimed at companies delivering services to MVNO operators. The solution performs tasks related strictly to telecommunications (e.g. integration with an MNO (Mobile Network Operator) network, product catalog, CRM, SelfCare, managing a network of partners, and convergent billing), as well as those related to ERP (e.g. Comarch Altum).

Comarch Solution for MVNE offers:

• The possibility to host multiple MVNOs on a single MVNE platform.
• A user-friendly interface to service multiple MVNOs simultaneously, enabling you to benefit from scale effect and extend your business to additional MVNOs, easily and without risking an error in configuration. Using the system it is possible to launch a new MVNO fully within 1.5 months.
• Convergent billing with a personalized product catalog, which enables you to individualize pricings and define competitive marketing strategies for each MVNO.
• Full CRM functionality available for MVNOs.
• Graphical service of business processes that lets you change and individualize the sequence of steps quickly, so that they are adapted to your MVNO’s needs on time.
• Two independent ways of integrating with your MVNO’s systems (API and web services using the B2B Gateway), providing immediate access to information about new customers and contracts with partners registered in the system, and the opportunity to service them immediately.
• A resource management module, increasing control over automatically generated orders for new SIM cards, and over the range of numbers assigned to MVNOs; it also allows real-time tracking of order fulfillment, and even includes information about stolen SIM cards.
• Pre-configured sets of processes and scenarios for MVNO operators, operating on the enabled platform – a dedicated package of MVNO / partner management and settlement processes dedykowany pakiet procesów zarządzania i rozliczeń z MVNO oraz innymi partnerami (‘partners’ refers to providers of VAS, IPTV and devices, as well as multiple MNOs).
• Implementation in a managed services model, enabling a shorter time to market and optimizing infrastructure costs; it also lets the MVNE operator concentrate on its core competences.

Please goto Comarch for further information on MVNE Solutions or alternatively please use the following link

Access Comarch LinkedIN Company Page
Access Comarch Facebook Page
Access Comarch Twitter Page

Global References
T-Mobile, Austria ► Case Study>>
T-Mobile, Germany ►TM Forum Case Study >>
Telefónica O2 Germany GmbH & Co., Germany ► Case Study >>
Vodafone D2, Germany

Local Fixed & Mobile References
Belize Telemedia Limited, Belize  Watch the interview
Bite, Latvia ► Case Study >>
Bite, Lithuania ► Case Study >>
Bouygues Telecom, France ► Case Study >>
6GMOBILE, The Netherlands (MVNE/MVNO Platform)
Crnogorski Telekom, Montenegro ► Case Study >>
Crowley Data, Poland
Dialog Telecom, Poland
DTMS, Germany ► Case Study >>
du – Emirates Integrated Telecommunications Company, PJSC
Golden Telecom, Ukraine
KPN, The Netherlands
Netia, Poland ► Case Study >>
Polkomtel SA, Poland ► Case Study >>
PTC/Era (T-Mobile Group), Poland ► Case Study >>
PTC – Yemen’s Public Telecommunication Corporation, Yemen
Telenor, Montenegro ► Case Study >>
Tele Yemen, Yemen
Telefony Podlaskie S.A, Poland
TPSA – Telekomunikacja Polska SA (FT Group), Poland
TP Emitel, Poland
Tutor, France
WildBlue Communications, United States of America
Velcom GSM, Belarus

MVNO / MVNE References
Auchan SA, France
Vistream, Germany

Image Credit: Logo & Screen Grabs (s) Comarch>